Terms and Conditions

1. Booking & Payment

• A non-refundable deposit of 50% is required at the time of booking to secure your date.
• Final payment is due no later than 7 days before your scheduled picnic.
• Bookings made within 7 days of the event must be paid in full at the time of reservation.

2. Cancellation & Rescheduling

• Cancellations made 72 hours in advance may be rescheduled one time at no additional charge.
• Cancellations with less than 72 hours notice may result in a forfeited deposit.
• In the event of severe weather, we offer one free reschedule or the option for an indoor setup if possible.

3. Weather Policy

• We monitor weather closely and will contact you in the event of forecasted rain, high winds, or extreme temperatures.
• Clients may choose to:
  • Move the picnic to an indoor location (client-provided)
  • Accept a credit toward a future picnic (valid for 1 year )

4. Setup & Takedown

• We arrive approximately [60–90] minutes prior to the picnic start time for setup.
• You must not arrive until the scheduled start time.
• Your picnic time begins at the agreed – upon start time not your arrival time. please plan to arrive on time to enjoy the full experience.
• We return at the end of your picnic for cleanup and takedown. Please leave the area as you found it.

5. Guest Responsibility

• Clients are responsible for the behavior and supervision of all guests.
• Any lost, stolen, or damaged items during the picnic are the client’s responsibility and may result in a replacement fee.
• Alcohol policies vary by park or venue—please verify and comply with all local regulations.

6. Location & Permits

• Clients are responsible for securing any required permits for public spaces, parks, or beaches.
• Please note that we may relocate your picnic setup for a number of reasons, including safety concerns, privacy, access to shade or unexpected site issues. Since public spaces are open to everyone we can not guarantee privacy nor have control over who may be near by during your picnic. We do our best to choose peaceful locations but please be aware that other visitors may be present. Our goal is always to insure the best possible experience and we will notify you promptly if a change is necessary.
• If the location is changed after booking, we must be notified at least 48 hours in advance to accommodate setup logistics.

7. Pets

• While we love furry friends, pets are not allowed in the picnic setup area to maintain cleanliness and safety. Thank you for understanding.

8. Allergies & Safety

• Please inform us of any allergies or sensitivities in advance if food or florals are included.
• We are not liable for any allergic reactions or accidents that occur during the picnic.

9. Food Handling

• If food is included as part of your package, it will be sourced from licensed vendors and handled in compliance with local food safety standards.
• If clients provide their own food, they are responsible for safe handling, storage, and serving practices.

10. Photography

• We may take photos of your setup for marketing purposes. Please let us know if you prefer not to have your event photographed.

11. Liability

• Million Memories Event Design, LLC is not responsible for injury, accidents, or property damage during the event. Participation is at your own risk.